FAQ
Length: 6:07
This video tutorial will show you, how to download proper AVG 8.0 installation package from our web pages.
The installation package is necessary in case you want to install AVG 8.0 on your computer for the first time or in case you want to add or remove some components from already installed AVG. The installation package is also necessary in case some part of installed AVG is corrupted and you need to perform the repair installation to fix this issue.
Length: 4:51
This video tutorial will show you how to install AVG onto your computer for the first time, using a previously-downloaded AVG 8.0 installation package.
All you need to have is the installation package of AVG 8.0. How to download the installation package is demonstrated here.
Length: 2:40
The AVG First Run Wizard is launched automatically after the installation of AVG program has successfully finished.
This video tutorial will show you how to use the AVG First Run Wizard to help you with the basic configuration of AVG to ensure optimum protection.
Length: 3:45
This video tutorial will show you how to install the new AVG 8.0 version over the installed AVG 7.5 version in a few easy steps.
All you need to have is the latest available installation file for AVG 8.0. How to download this file is described in the FAQ #1379 step 1. Downloading the AVG installation file
Length: 3:49
This video tutorial will show you how to download the AVG 8.0 Trial version from the AVG website.
It is possible to select any of the AVG Home or Business Security products as all AVG products are available with no obligation for a period of 30 days.
During the evaluation period you will be able to test the full functionality (including all of the features and capabilities) of AVG software. In addition, you will have access to the AVG Technical Support team for the duration of your Trial license.
Length: 3:23
In this video tutorial is demonstrated how to activate already installed AVG 8.0 with the new license number.
The activation is required mainly in case your current license number (trial or commercial) is about to expire. The only thing you need to have is the new and valid license number. You should receive this new license number after your renewal or order request has been processed.
If you are not sure, how to get the new license number, please visit our FAQ #408 - Where can I buy renewal of my AVG license?
Length: 4:52
This video tutorial will show you how to install the new AVG 8.0 commercial version over the installed AVG 7.5 Free version.
All you need to have is the latest available installation file for AVG 8.0. How to download this file is described in the FAQ #1379 step 1. Downloading the AVG installation file
Length: 5:42
This video tutorial will show you, how to uninstall AVG 8.0 from your computer.
There are demonstrated three options how to uninstall AVG software from the computer.
1. Use the LATEST AVG instllation package downloaded from the AVG website.
2. From the "Start" menu.
3. Use the "Add / Remove programs" option.
Length: 1:48
Please note that only registered users have access to all virus database updates, all product updates and upgrades corresponding to the respective AVG Edition and also to the technical support for the duration of the license period.
Length: 4:37
It is possible to purchase any of the AVG Home or Business Security products (up to 200 licenses) online.
Online orders are processed by Digital River GmbH (element 5), our e-commerce partner. You can select from one of the following methods of payment: credit card, wire transfer, check, cash or PayPal.
As soon as the payment is processed you will receive your AVG License Number and the download link within one day via e-mail to your registered e-mail address.
Length: 4:26
This video tutorial will show you how to renew your AVG License Number online.
We recommend that you purchase your AVG license renewal in a good time, at least one month prior to your current license expiration.
It is possible to renew only a valid AVG License Number of commercial AVG products.
The maximum number of licenses that can be renewed online is 200. For licenses with more than 200 users or any special enquiries, kindly contact your AVG Authorized Reseller. You may also complete the online form to contact AVG Customer Services and have the license renewal processed off-line by AVG Technologies.
Length: 4:46
This video tutorial will show you how to purchase additional licenses for your AVG product online.
In order to protect your new computer(s) under the AVG License Policy, you will need to increase your license quantity.
According to AVG License Policy, additional licenses will expire at the same time as your existing license.
The maximum number of licenses that can be purchased online is 200. For licenses with more than 200 users or any special enquiries, kindly contact your AVG Authorized Reseller. You may also complete the online form to contact AVG Customer Services and have the license increase processed off-line by AVG Technologies.
Length: 3:56
This video tutorial will show you how to convert the AVG Renewal or Upgrade Key purchased through an Authorized AVG Distributor or Partner into the AVG License Number online.
This process requires the purchased AVG Renewal or Upgrade Key, your current AVG License Number and your registered e-mail address.
The new AVG License Number with the installation instructions will be sent to your registered e-mail address.